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A place for NatWest customers to share their experiences & knowledge to help each other make the most of our products & services.

Welcome to our Community


We’d love to see you get involved!

If you’re not sure where to start, we have a guide to help you out. Take a look around and see if you can get your answer or if you can chat to anyone else about their experiences.

Community

Getting Started

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Welcome & Introductions

Look in here if you're wondering what Communities is all about. Feel free to pop in here and say hello if you're new to the Community too!
Latest Post - Re: Rewards direct debit
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Community News & Updates

Here you will find the latest community news and announcements from the Community team.
Latest Topic - Charges
Latest Post - Charges
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Borrowing

Have you got a question about your loan, mortgage, or credit card? Why not ask the Community?
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Online & Mobile Banking

Online Banking or Mobile App not working for you, or are you baffled by our digital banking options? Ask your questions in here...
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Savings & Investments

From ISAs to First Savers, we're helping you plan for the future. Talk about your savings & investments here.
Latest Topic - Savings builder
Latest Post - Re: Savings builder
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Fraud & Security

Received a fishy email, worried about banking scams, or had your card blocked? Ask all your fraud questions here...
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Travel & International

Jetting off on holiday and don't know where to start, or need to make an International payment? Have a chat about it in this board...
Latest Topic - Mobile App abroad
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Ways to Bank

Want to chat about a Branch, or find out what you can do with Telephone Banking? Join in the discussion about all the ways to bank with us and share your experiences...
Latest Topic - New Five Pound Notes
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Life Moments

Need support through life's important journeys? Whether you're getting ready for retirement or starting a family, you can share your experiences and ask for tips from the Community.
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Community Improvements

Your feedback is fundamental to the continuous improvement of our Community. Please suggest ideas for new features or tell us what you think could make our Community even better - we're listening!
Latest Topic - Pending items
Latest Post - Re: Pending items
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Off Topic

This is your place to discuss anything and everything that isn't related to NatWest - have a natter here...
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Remember...

This forum is for peer to peer support, but if a message hasn't had a response by another member within 24 hours, the Community Team will spring into action!


If you've got an urgent problem please contact us here, to speak with an advisor directly.

If you need to raise a complaint, the place to tell us what happened is on the complaints hub here.

Unfortunately, we can’t resolve your complaints on the Community.

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