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Community

Getting Started

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Welcome & Introductions

Look in here if you're wondering what Communities is all about. Feel free to pop in here and say hello if you're new to the Community too!
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Community News & Updates

Here you will find the latest community news and announcements from the Community team.
Latest Post - paym registration
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Title Posts
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Borrowing

Have you got a question about your loan, mortgage, or credit card? Why not ask the Community?
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Online & Mobile Banking

Online Banking or Mobile App not working for you, or are you baffled by our digital banking options? Ask your questions in here...
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Savings & Investments

From ISAs to First Savers, we're helping you plan for the future. Talk about your savings & investments here.
Latest Post - Re: School Bank
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Fraud & Security

Received a fishy email, worried about banking scams, or had your card blocked? Ask all your fraud questions here...
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Travel & International

Jetting off on holiday and don't know where to start, or need to make an International payment? Have a chat about it in this board...
Latest Post - Re: Debit Card
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Ways to Bank

Want to chat about a Branch, or find out what you can do with Telephone Banking? Join in the discussion about all the ways to bank with us and share your experiences...
Latest Post - Re: Paying in cash
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Life Moments

Need support through life's important journeys? Whether you're getting ready for retirement or starting a family, you can share your experiences and ask for tips from the Community.
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Welcome to our Community

We’d love to see you get involved!

If you’re not sure where to start, we have a guide to help you out. Take a look around and see if you can get your answer or if you can chat to anyone else about their experiences.

Remember, this forum is for peer to peer support, but if a message hasn't had a response by another member within 24 hours, the Community Team will spring into action!

If you've got an urgent problem and need to speak with us directly please contact us

If you need to raise a complaint, the place to tell us what happened is on the complaints hub here Unfortunately we can’t resolve your complaints on the community.

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